Strategic Operator · Product-Led COO
Aligning product innovation with operational excellence: the executive partner for companies at their next inflection point
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About
Lauren Chan Lee is a strategic operator who sits at the intersection of product innovation and operational excellence. She is currently Chief Product and Operating Officer at Leap Event Technology, where she leads the unified product and operations function through a critical phase of growth and transformation.
Over a 20+ year career spanning Microsoft, StubHub, Care.com, and a portfolio of high-growth startups, she has built and scaled product organizations that deliver measurable enterprise value — not just great roadmaps.
Whether advising as a fractional partner, serving as an independent board member, or sharing her perspective from the stage, her focus is always the same: unite the product vision with the operational capacity to deliver it at scale.
Companies
Education
MBA with Honors — Kellogg School of Management, Northwestern University
B.S. Management Science & Engineering — Stanford University
Services
Three engagement models, one unified operating philosophy: product innovation and operational excellence must move as one. Each model is built for companies at a critical stage of growth.
Lauren brings a rare combination of operator credibility and storytelling to every stage. Whether keynoting a conference, joining a panel, or leading a team workshop, she makes complex ideas about product, operations, and leadership immediately actionable.
Executive level impact without the full-time commitment. Ideal for companies navigating a leadership gap, a strategic pivot, or a high stakes integration that needs experienced judgment now.
Strategic governance with a product-operator lens. Lauren brings the perspective investors and founders rarely have in the boardroom: someone who has actually built and scaled the product machine.
"As interim VP of Product, Lauren has led our company through a major technology migration. I've been impressed with her product acumen as well as EQ with managing her product and technology teams and navigating external partners."
"Lauren has become an invaluable advisor to us. We've turned to Lauren to coach team members, strategize on market growth, and even help evaluate an acquisition opportunity."
Credibility
Lauren is an active voice in the product and operator community — keynoting at industry conferences, mentoring emerging leaders, and advising startups across the Bay Area and beyond.
Contact
Whether you're a founder preparing for your next round, an investor growing a portfolio company, or a conference organizer looking for a keynote speaker — I'd love to hear from you.