Stop trying to pick habits that last after COVID and plan your roadmap already

Our COVID habits are here to stay. Or are they? 

A quick Google search surfaces tons of articles that speculate on which habits will stick. The truth is, nobody knows. Planning your roadmap expecting that these habits will stick is risky because you might place your bets on the wrong habits. A better approach is to combine scenario planning with a good ol’ user needs assessment. In this essay, I’ll show you how.

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I’ve written 10 stories in 10 weeks. Here’s what I’ve learned so far.

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Finding the good in dark patterns